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Carl F. Bucherer.

Acclime provided analysis & developed a full digitalisation of Carl F. Bucherer’s order processing and financial management system in HK.

Introduction

Carl F. Bucherer needed an integrated ERP system for its Hong Kong operations. Acclime provided the business analysis prior to developing and delivering a full digitalisation of Carl F. Bucherer’s order processing and financial management system for its Hong Kong subsidiary.

The challenge

In 2019, Bucherer looked for an integrated enterprise resource planning (ERP) solution to support the digital integration of its sales and distribution subsidiary in Hong Kong. The system needed to securely manage HR (e.g. payroll) and financial functions in addition to sales and distribution.

Our solution

Acclime performed an in-depth analysis of Carl F. Bucherer’s business operating model before proposing ERP modules to support order processing and finance management. We built the modules, tested thoroughly and spent time supporting the client’s staff during implementation. The whole process was mapped out with milestones to mark progress and keep the project within timeframes. We digitalised the management of the payroll process with security a topmost priority.

The result

Carl F. Bucherer regarded the ERP go-live-date as one of the great milestones in its business growth in the region. After three months of preparation, the team were able to manage the entire operations using the system. While they went through a management transition phase in Hong Kong, the Acclime team provided continuous support before and after the implementation to facilitate this management and digital transition.

Acclime’s communication skills and solution-oriented mindset were some of the key success factors during the ERP implementation phase. We have been able to monitor the project remotely from Switzerland while receiving regular updates on the progress. Their ERP and finance teams have communicated with our organisation with a high level of professionalism and commitment.

Markus Amstutz, Chief Financial Officer, Carl F. Bucherer

About Carl F. Bucherer

Carl F. Bucherer has been a renowned Swiss watchmaker synonymous with quality and originality since 1888. The company’s Hong Kong subsidiary boasts its own branded boutique on Hong Kong island in addition to the 25 independent retailers across the territory.